Privacy Policy
Last updated: February 2026
Information We Collect
- Account information — name, email address, and password when you create an account.
- Feed data — product titles, descriptions, prices, images, and other attributes from feeds you upload or sync. This is the core data we process to provide our service.
- Usage data — pages visited, features used, audit history, and performance metrics to improve the product.
- Device information — browser type, IP address, and operating system for security and analytics purposes.
How We Use Your Information
- Feed scoring and optimization — analyzing your product data to generate scores, identify issues, and suggest improvements.
- AI-powered rewrites — sending product context to our AI models to generate optimized titles and descriptions. Only the specific product data needed for the rewrite is sent.
- Google Merchant Center sync — pushing your optimized product data to GMC when you initiate a sync.
- Service improvement — aggregate, anonymized usage patterns help us improve scoring accuracy and feature prioritization.
- Communication — account notifications, product updates, and support responses. We don't send marketing emails without your consent.
Data Storage & Security
- All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
- Google Merchant Center credentials are stored with application-level encryption and scoped to the minimum required permissions.
- Feed data is stored in isolated, per-store databases. No cross-store data access is possible.
- We perform regular security audits and maintain strict access controls for all production systems.
Third-Party Services
- Google Merchant Center API — to sync products and retrieve performance data. Only activated when you explicitly connect your account.
- OpenAI API — to generate AI-powered title and description rewrites. Product context is sent per-request and not stored by OpenAI for training purposes.
- Analytics — we use privacy-respecting analytics to understand usage patterns. No personal data is shared with analytics providers.
- We do not sell, rent, or share your personal data with any third party for their marketing purposes.
Cookies
- Essential cookies — session management and authentication. Required for the service to function.
- Analytics cookies — anonymous usage metrics. Can be disabled in your browser settings.
- We do not use advertising cookies or tracking pixels from third-party ad networks.
Data Retention
- Active account data is retained for the duration of your subscription.
- Feed audit results from the free audit tool are cached for 1 hour and then automatically deleted.
- When you delete your account, all associated data (feeds, products, overrides, edit history) is permanently removed within 30 days.
- Backups containing deleted data are purged on a 90-day rolling cycle.
Your Rights
- Access — request a copy of all personal data we hold about you.
- Rectification — correct any inaccurate personal data.
- Deletion — request permanent deletion of your account and all associated data.
- Portability — export your data in a standard machine-readable format.
- Objection — object to specific processing activities.
- To exercise any of these rights, contact us at support@clarifeed.com. We respond within 72 hours.
Contact
- For privacy-related questions or data requests:
- Email: support@clarifeed.com
- Response time: within 72 hours
- This policy was last updated in February 2026.
Questions? Get in touch